Terms of Use

Last Updated: January 1, 2018

Copyright © 2018 MapQuest, Inc. ("MapQuest"). All rights reserved.

Legal Terms of Use

We offer you the services of MapQuest on the condition that you agree to the following terms:

Acceptance

The following legal terms and conditions govern your use of the maps, directions, information, materials and documents being made available to you (the “Materials”). BY SUBMITTING A QUERY OR BY USING THE MATERIALS, YOU SIGNIFY ELECTRONICALLY YOUR AGREEMENT TO ALL TERMS, CONDITIONS, AND NOTICES CONTAINED OR REFERENCED HEREIN (THE “TERMS OF USE”) and to resolve any disputes with us in Virginia. You are also signifying your agreement to the Supplemental Terms and Privacy Disclosures for the MapQuest Wireless Services, the Supplemental Terms for MapQuest Business Listings, and the 3rd Party Notices and License terms, all of which are disclosed below, as well as the Supplemental Terms and Privacy Disclosures for My Maps (if you register for My Maps).

Please review these terms carefully. If you do not agree to these Terms of Use please do not submit a query or use this website or the Materials.

We reserve the right, at our discretion, to update or revise these Terms of Use at any time. Please check the Terms of Use periodically for changes. Your continued use of the Materials following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

Electronic Delivery Policy and Your Consent

By using the Materials, you consent to receive from MapQuest all communications, including notices, agreements, legally required disclosures or other information in connection with the Materials (collectively, “Notices”) electronically. MapQuest shall provide such electronic Notices by posting them on this website. You understand and agree that MapQuest is an online service and transacts with users like you in electronic form only. If you desire to withdraw your consent to receive Notices electronically, you must discontinue your use of the website and the Materials.

Entertainment and Informational Purposes

All MapQuest products are offered for your convenience and for entertainment and informational purposes only. Your use of all MapQuest products (including, without limitation, any reliance by you on any results, information or other data provided through these products) is at your sole risk.

Privacy Policy

Click here to review MapQuest's privacy policy.

Proprietary Rights

You acknowledge and agree that the Materials are protected by copyright, trademark, patent, trade secret, and other proprietary rights and laws. For example, MapQuest owns a copyright in the selection, organization, arrangement and enhancement of the Materials, as well as in the Materials original to itself. Third parties whose Materials appear own the copyright in the Materials original to them. The look and feel of this website, including our color combinations, button shapes, and other graphical elements, are MapQuest trademarks. No portion of the Materials or the data contained in the Materials may be reproduced in whole or in part unless expressly authorized by MapQuest in writing.

The MapQuest name and logo, and all related product and service names, design marks and slogans are the trademarks or registered trademarks of MapQuest All other product and service marks contained herein are the trademarks of their respective owners. You may not use any MapQuest or third party trademarks or logos without the prior written consent of MapQuest or the applicable trademark owner.

License to and Limitations on Use of Maps, Directions, Cartographic Technology and Content Information

Provided you comply with these Terms of Use, MapQuest grants you a nonexclusive, non-transferable license to view and print the Materials solely for your own personal non-commercial use. You may share a map or directions with another individual for that individual’s personal non-commercial use using the email option on the webpage. You may not commercially exploit the Materials or the underlying data, including without limitation, you may not create derivative works of the Materials, use any data mining, robots, or similar data gathering and extraction tools on the Materials, frame any portion of the Materials, or reprint, copy, modify, translate, port, publish, sublicense, assign, transfer, sell, or otherwise distribute the Materials without the prior written consent of MapQuest. You shall not derive or attempt to derive the source code or structure of all or any portion of the Materials by reverse engineering, disassembly, decompilation or any other means. You shall not use the Materials to operate a service bureau or for any other use involving the processing of data of others. You shall use the Materials and this website for legal purposes only and shall not use them in any manner that violates the laws of any jurisdiction. You do not receive any, and MapQuest and its licensors retain all, ownership rights in the Materials. You may not alter or remove any copyright notice or proprietary legend contained in or on the Materials. Nothing contained herein shall be construed as granting you a license under any copyright, trademark, patent or other intellectual property right of MapQuest or any third party, except for the right of use license expressly set forth herein.

To the extent you are authorized to access, display or otherwise use any Materials outside of any MapQuest website, you may not use such Materials with other content or in a manner that:

  • is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, or contains explicit or graphic descriptions, or accounts of, sexual acts;
  • victimizes, harasses, degrades, or intimidates an individual or group of individuals on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
  • impersonates any person, business or entity, including MapQuest, its affiliated companies, and their employees and agents;
  • encourages conduct that would constitute a criminal offense, or that gives rise to civil liability;
  • removes, alters, reproduces, distorts, or in any way obstructs any trademark, logo, copyright or other proprietary notices, legends, symbols or labels provided as part of the Materials or MapQuest website;
  • uses the Materials or MapQuest website for any purpose other than as expressly permitted;
  • interferes or disrupts the MapQuest servers or networks, or disobeys any network access or security requirements, policies, procedures or regulations of MapQuest;
  • interferes with the rights of others to use the Materials or MapQuest website;
  • uses the Materials or MapQuest website as a means to engage in conduct that reflects poorly upon, disparages or devalues MapQuest’s reputation or goodwill, as determined in MapQuest’s sole discretion; or
  • uses the Materials or MapQuest website in conjunction with adult content or promotes illegal activities, gambling, or the sale of tobacco or alcohol to persons under twenty-one (21) years of age.

Posting Content on MapQuest

You may only post information, text, graphics, photos, audio and video and other data (collectively, “Content”) on or through the services of MapQuest that you created or which you have been given permission to post by the owner. The Content may not violate the rights of others, applicable law, or these Terms of Use. Although you or the owner of the Content retain ownership of all right, title, and interest in Content that you post on or through the services of MapQuest, MapQuest will own all right, title, and interest in any compilation, collective work or other derivative work created by MapQuest or an affiliate using or incorporating this Content. In addition, by posting content on or through the services of MapQuest, you grant MapQuest and its parent, affiliates, subsidiaries, assigns, agents and licensees a royalty free, irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, promote, syndicate and otherwise use this Content in any medium. You are solely responsible for the Content you upload or otherwise provide via the services of MapQuest. You are solely responsible for the consequences of sharing or publishing such Content with others and/or making such content available to publicly available areas of the services of MapQuest, including without limitation, disclosing your location to others. You are aware that once Content is posted on or through the services of MapQuest that it may be shared or linked by other users. YOU ACKNOWLEDGE AND AGREE THAT MAPQUEST IS NOT RESPONSIBLE FOR ANY CONTACT OR INTERACTION THAT OCCURS BETWEEN YOU AND ANY PERSON OR THE CONFIDENTIALITY OF ANY CONTENT OR INTERACTION YOU HAVE WITH OTHERS. MAPQUEST SHALL NOT BE RESPONSIBLE FOR ANY CONTENT THAT YOU POST. THE ENTIRE RISK OF POSTING CONTENT FALLS ON YOU. You further agree that MapQuest may, without limitation and for no compensation to you, use in any manner all comments, suggestions, complaints and other feedback you provide relating to MapQuest or the Materials.

Registration

You may register with us to access products from computers and certain mobile devices. In order to register, you must be legally capable of entering into contracts, you must provide true and accurate registration information and you must keep this information current. We may require that you use or obtain a user ID authorized by us (such as an AOL screen name or Facebook registration) to create your account and to authenticate your access (“User ID”). You agree to abide by any separate terms and policies that will apply to your registration and use of such User ID. We may deny any registration in our sole discretion.

Your Responsibilities

  • Any account you establish is for your personal use only. You are responsible for all activities under your account, including all legal liability incurred from the use of your account by you or others. You are responsible for keeping your password confidential.
  • You are solely responsible for the Content you upload or otherwise provide (including any personal information you choose to submit or share, such as maps or images disclosing your home address and the home address of others) and the consequences of sharing or publishing such Content with others and/or the general public. YOU ACKNOWLEDGE AND AGREE THAT WE ARE NOT RESPONSIBLE FOR ANY CONTACT OR INTERACTION THAT OCCURS BETWEEN YOU AND ANY OTHER USER OF ANY MAPQUEST PRODUCT, INCLUDING, BUT NOT LIMITED TO, MAPQUEST DISCOVER MY MAPS, MAPQUEST LOCAL F/K/A MAPQUEST VIBE, AND THAT THE ENTIRE RISK FALLS ON YOU. Once you have posted information about yourself or your family members, through comments, images or even maps locating where you live or work, it may be difficult to control the misuse of such information by others, which could compromise your own privacy. Therefore, consider if there is any information contained in your postings that you would rather be kept private.
  • Most of the content you’ll find on the Internet, is subject to copyright protection. Therefore, you agree that you will transmit, post or share only content you own or that you have the express permission to use in this manner. Unless otherwise expressly authorized by MapQuest or by law, you will not modify, copy, frame, reproduce, sell, publish, transmit, display or otherwise use any portion of a MapQuest product or their content without the express written authorization of MapQuest or the owner of the content.
  • You will not violate the privacy rights of others by posting their personal information on any MapQuest product, such as name, address, email address, telephone number or map location, without their express, prior consent.
  • All Content should not:
  • contain images of nudity and/or sexual acts.
  • victimize, harass, degrade or intimidate an individual or group of individuals on the basis of age, disability, ethnicity, gender, race, religion or sexual orientation.
  • depict gratuitous violence and/or gore.
  • exploit a minor (under 18 years old).
  • depict gratuitous violence and/or gore.
  • depict illegal drugs and/or illicit drug use.
  • infringe on any patent, trademark, trade secret, copyright, right of privacy or publicity, or other proprietary right of any party.
  • link to or otherwise reference content not allowed under these guidelines
  • otherwise contain content that is deemed inappropriate by MapQuest.
  • You will not transmit post or share Content that violates any applicable law, regulation, or the MapQuest Legal Terms of Use or any Community Guidelines.
  • You will not use any MapQuest product to mine information about others for purposes of sending unsolicited bulk communications (e.g., spam), to violate any applicable law, regulation or these Terms, or to violate the rights of others.
  • All Content uploaded to MapQuest should reflect the location or event being represented.
  • You acknowledge and agree that we may take any legal or technical remedies as we deem appropriate to prevent the violation of these Terms and to protect our computer network.

Your representations and license to us

You represent and warrant to us and to other users of MapQuest products that you own or have the appropriate rights to post such Content. In order for us to provide services to you, you give us a permanent right to display, modify, use, perform, transmit, distribute, store and copy any content you post or share on our site.

No duty to monitor or retain data

We are not liable for Content provided by you or others. We have no duty to monitor or pre-screen Content. We reserve the right to remove Content for any reason, but we are not responsible for any failure or delay in removing such material. Some MapQuest products include limited online storage of Content you submit as a convenience to you; however, please take note that we are not and will not be responsible for lost or missing data or Content you submit.

Procedure For Making Claims Of Copyright Infringement

Copyright Infringement/Repeat Infringer Policy. MapQuest respects the intellectual property rights of third parties. Accordingly, you may not store any material or use MapQuest’s systems or servers in any manner that constitutes an infringement of third party intellectual property rights, including under U.S. copyright law. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable laws, it is the policy of MapQuest to suspend or terminate, in appropriate circumstances, services provided to any user who is deemed to infringe third party intellectual property rights, including repeat infringers of copyrights in connection with the use of MapQuest services. In addition, MapQuest expressly reserves the right to suspend, terminate or take other interim action regarding the go90 account of any user or account holder if MapQuest, in its sole judgment, believes that circumstances relating to an infringement of third party intellectual property rights warrant such action. These policies are in addition to and do not affect or modify any other rights MapQuest may have under law or contract. If you believe that copyrighted material has been used in violation of this policy, please follow the instructions for contacting MapQuest’s Designated Agent for DMCA Notices as set forth in MapQuest’s Copyright Policy located at https://system1.com/terms/privacy-policy.

No Warranties

THIS WEBSITE AND THE MATERIALS ARE PROVIDED WITH ALL FAULTS ON AN “AS IS” AND “AS AVAILABLE” BASIS. MAPQUEST, ITS LICENSORS AND OTHER SUPPLIERS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES THAT THE WEBSITE AND MATERIALS ARE FREE OF DEFECTS, VIRUS FREE, AND ABLE TO OPERATE ON AN UNINTERRUPTED BASIS, THAT THEY WILL MEET YOUR REQUIREMENTS, OR THAT ERRORS WILL BE CORRECTED, AND THE IMPLIED WARRANTIES THAT THE WEBSITE AND MATERIALS ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, FIT FOR A PARTICULAR PURPOSE OR NEED, OR NON-INFRINGING, UNLESS SUCH IMPLIED WARRANTIES ARE LEGALLY INCAPABLE OF EXCLUSION. NO ADVICE OR INFORMATION GIVEN BY MAPQUEST, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES OR AUTHORIZED AGENTS SHALL CREATE A WARRANTY OR EXPAND THE SCOPE OF ANY WARRANTY THAT CANNOT BE DISCLAIMED UNDER APPLICABLE LAW. YOUR USE OF THIS WEBSITE AND THE MATERIALS IS SOLELY AT YOUR OWN RISK.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND JURISDICTION TO JURISDICTION.

Your use of the website and Materials is at YOUR OWN RISK and MapQuest is under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes and/or enhancements of the website and Materials.

Please note that the Materials may include technical inaccuracies or typographical errors. In addition, you may find that weather, construction projects, traffic conditions, or other events may cause road conditions to differ from the listed results. Please obey the rules of the road at all times and comply with all posted signage.

MapQuest has the right at any time to change, modify, add to or discontinue or retire any aspect or feature of the website or Materials, including, but not limited to, the software, content, hours of availability, equipment needed for access or use, or the availability of the website or Materials on any particular device or communications service. MapQuest has no obligation to provide you with notice of any such changes.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL MAPQUEST, ITS PARENT, AFFILIATES, DIRECTORS, EMPLOYEES, DISTRIBUTORS, SUPPLIERS, LICENSORS, LICENSEES, AGENTS OR RESELLERS (COLLECTIVELY, THE “MAPQUEST GROUP”) BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES THAT RESULT FROM THE USE OF, MISUSE OF, INABILITY TO USE, OR RELIANCE UPON THIS WEBSITE OR THE MATERIALS, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, BUSINESS OPPORTUNITIES, SAVINGS OR PROFITS. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE MAPQUEST GROUP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. SUCH LIMITATION SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY AND TO THE FULLEST EXTENT PERMITTED BY LAW.

SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. THE MAPQUEST GROUP’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

ADDITIONALLY, UNDER NO CIRCUMSTANCES SHALL THE MAPQUEST GROUP BE HELD RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR ANY LOSS OR DAMAGE CAUSED OR ALLEGED TO HAVE BEEN CAUSED TO YOU IN CONNECTION WITH THE USE OF OR RELIANCE ON ANY CONTENT, GOODS OR SERVICES AVAILABLE ON OR THROUGH ANY SITES LINKED TO OR FROM THIS WEBSITE.

ALL MAPQUEST PRODUCTS ARE PROVIDED “AS IS,” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. WE SHALL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES.

Without limiting the foregoing, under no circumstances shall the MapQuest Group be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning.

Indemnification

Upon a request by MapQuest, you agree to defend, indemnify, and hold harmless the MapQuest Group from all liabilities, claims, and expenses, including attorney’s fees that arise from your violation of these Terms of Use or your use or misuse of the Materials or this website. MapQuest reserves the right, at it own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with MapQuest in asserting any available defenses.

Disclaimer of Endorsement

Reference herein or on the website to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply its endorsement, sponsorship or recommendation by MapQuest. Product and service information are the sole responsibility of each individual vendor.

International Use

MapQuest makes no representation that the Materials are appropriate or available for use in locations outside the United States, and accessing it from territories where the Materials are illegal is prohibited. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with local laws.

Choice Of Law And Forum

These Terms of Use shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, excluding its conflicts of law rules. You expressly agree that the exclusive jurisdiction for any claim or action arising out of or relating to these Terms of Use or your use of the Materials and this website shall be initiated and maintained only in the state courts located in Loudoun County, Virginia (USA) or the federal court located in the Eastern District of Virginia (Alexandria Division) USA, and you further agree and submit to the exercise of personal jurisdiction and venue of such courts for the purpose of litigating any such claim or action. Any action by you against MapQuest or the MapQuest Group hereunder shall be brought within one (1) year after the claim arose, or be barred.

Severability And Integration

These Terms of Use constitute the entire agreement between you and MapQuest with respect to the Materials and this website. If any part of these Terms of Use is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.

Termination

MapQuest reserves the right, in its sole discretion, to terminate your access to the Materials or to all or part of this website or any application, with or without notice. For further information, questions or problem reports regarding the Materials or this website, contact help@mapquest.com


Supplemental Terms for MapQuest Business Listings

The following additional terms (“Supplemental Terms”) apply to your use of the maps, information, materials, services and other features made available to you through MapQuest Business Listings (collectively “Business Listings”). YOUR SUBMISSION OF DATA TO BUSINESS LISTINGS SIGNIFIES THAT YOU AGREE ELECTRONICALLY TO ABIDE BY THESE SUPPLEMENTAL TERMS, in addition to the Terms of Use.

Please review these terms carefully. If you do not agree to these Supplemental Terms, please do not submit data to or use Business Listings.

You may only post Content using Business Listings that you created or which you have been given permission to post by the owner. The Content may not violate the rights of others, applicable law, MapQuest guidelines or these Terms of Use. Although you or the owner of the Content retain ownership of all right, title, and interest in Content that you submit using Business Listings, MapQuest will own all right, title, and interest in any compilation, collective work or other derivative work created by MapQuest or an agent or affiliate using or incorporating this Content. In addition, by submitting Content through Business Listings, you grant MapQuest and its parent, affiliates, subsidiaries, assigns, agents and licensees (“MapQuest Properties”) a royalty free, irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, promote, syndicate and otherwise use this Content in any medium. You are solely responsible for the Content you provide using Business Listings.

You further grant to MapQuest Properties a royalty free, irrevocable, perpetual, worldwide right to reproduce, display, perform, distribute, adapt, promote, syndicate and otherwise use any data or information submitted by You (“Data”) using Business Listings. You agree this license includes a right for MapQuest Properties to make the Data available to other companies, organizations or individuals with whom it has relationships.

MapQuest Properties are not liable for any Data or Content you provide. MapQuest is not obligated to use your Data or Content on any or all of the MapQuest Properties. MapQuest has no duty to monitor or screen content and we reserve the right to remove content for any reason, but we are not responsible for any failure or delay in removing such material. We are not and will not be responsible for any lost or missing Data or Content You submit. MapQuest Properties are not obligated to compensate you or the owner of any Content for the use of Content or Data submitted using Business Listings.

We incorporate fully by reference the Disclaimer of Warranties and Limitation of Liability provisions of the MapQuest Legal Terms of Use. You also agree to defend, indemnify, and hold harmless MapQuest Properties and their officers, directors, agents, affiliates, distributors, and employees from any and all claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, in connection with, arising out of or resulting from a third party’s claim arising out of or in any way related to the Data or Content provided using Business Listings.


3RD PARTY NOTICES AND LICENSES

Click here for MapQuest's 3rd Party Notices and Licenses.